Privacy Policy

At TripsAndTours.ma, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal details such as name, phone number, email address, and billing information when making a booking.
  • Travel preferences and special requests provided during reservations.
  • Technical data such as IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information

Your personal information may be used for:

  • Processing and confirming your bookings.
  • Communicating with you regarding your reservations or inquiries.
  • Improving our website, services, and customer support.
  • Sending promotional offers, newsletters, or travel updates (only if you have opted in).

3. Data Protection

We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted service providers (e.g., transport companies, hotels, local guides) strictly for the purpose of fulfilling your booking.
  • Legal authorities if required by law or to protect our legal rights.

5. Cookies & Tracking

Our website uses cookies to improve user experience and analyze website traffic. You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data, subject to legal or contractual obligations.
  • Opt-out of receiving marketing communications at any time.

7. International Data Transfers

As part of our operations, some data may be stored or processed outside of Morocco. In such cases, we ensure that adequate safeguards are in place to protect your personal information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: contact@tripsandtours.ma
Phone/WhatsApp: +212 651 36 00 13
Address: DR Ait Daoud Agafay, Marrakech, Morocco

Last updated: June 2025